Knowledge base for hosts
Get some help to publish your experience, manage your schedule,...
Getting started with Winalist What are the Winalist service fee? What type of business can register on Winalist? How to register on Winalist Why do I need to provide you with legal documents to register? Why do you ask for proof of address for legal representatives or managers?
Billing and payments How does the payment of the turnover of reservations work? Can I choose the currency of my payments? What taxation for hosts?
My calendar I want to synchronize Winalist with my personal calendar I want to add an additional time slot I want to close a range of days I'm going away for a while, what should I do?
My experiences and events How do I create my first experience? What information do I need to add my experience? How to fix the price of my experiences? I have no photos or they are of poor quality When will my experiences be published? Can I create a fleeting experience? Can I offer accommodation during the experience? Can I offer catering during the experience?
Your account and host profile How do I change my host profile? Can I have 2 legal entities on the same host profile? Can I request the deletion of a review? How can I respond to reviews left?
Reservations management As a host, can I cancel a reservation? A visitor wishes to modify a reservation What notifications will I receive during a reservation or request? The time slot requested by the visitor does not suit me ultimately, can I offer him another time slot? What to do if a visitor does not show up?
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