When a reservation is made and paid for by the visitor, you will be offered a way to get in touch with the visitor. If the visitor wants to change the date of the experience, check together that it suits you. If this is not the case, the visitor will have to cancel his reservation according to the cancellation terms that you have fixed.
Still have questions?
You can contact or support team by chat. If no one is available, we'll bring you an answer as soon as possible.