Help regarding: Security

How do I report a problem?

If a problem arose during an experience, we invite you to report it by visiting our contact page and providing us with the following information:

  • Last name
  • First name
  • Reservation number
  • Explanation of the situation

Still have questions? 🤔

You can contact or support team by chat. If no one is available, we'll bring you an answer as soon as possible.

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