Help regarding: Security
What if I don't feel safe during an experience?
Your safety is our top priority. If you find yourself in an emergency or dangerous situation duri...
What happens if I get injured during an experience?
Your safety is our top priority. If you are injured or need medical attention during your experie...
Is the payment secured ?
We attach great importance to the security of your bank details. Winalist uses several systems w...
How do I report a host?
For any dispute with a host, please go to our contact page and send us a request with the follow...
How do I report a problem?
If a problem arose during an experience, we invite you to report it by visiting our contact page...
Still have questions?
You can contact or support team by chat. If no one is available, we'll bring you an answer as soon as possible.