Winalist logo Winalist logo Winalist logo Winalist logo
Explore
  • France
    • Alsace
      • Tastings
      • Visits
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Alsace
    • Beaujolais
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Beaujolais
    • Bordeaux
      • Tastings
      • Visits
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Bordeaux
    • Burgundy
      • Tastings
      • Visits
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • Open doors
      • All experiences in Burgundy
    • Champagne
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Champagne
    • Corse
      • Tastings
      • Visits and tastings
      • Tours / Excursions
      • All experiences in Corse
    • Jura
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • Open doors
      • All experiences in Jura
    • Languedoc-Rousillon
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • Open doors
      • All experiences in Languedoc-Rousillon
    • Loire valley
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Loire valley
    • Rhone valley
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Rhone valley
    • Savoie
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Savoie
    • South West
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • Open doors
      • All experiences in South West
    • Ile-de-France
      • Tastings
      • Visits
      • Visits and tastings
      • Oenological workshops
      • All experiences in Ile-de-France
    • Provence
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • Open doors
      • Concerts
      • All experiences in Provence
    • Cognac
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Cognac
    • Lorraine
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • Open doors
      • All experiences in Lorraine
  • Spain
    • Castilla y Leon
      • Tastings
      • Visits
      • All experiences in Castilla y Leon
  • Italy
    • Piedmont
      • Tastings
      • Visits
      • Visits and tastings
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Piedmont
    • Emilia-Romagna
      • Tastings
      • Visits
      • Visits and tastings
      • Oenological workshops
      • Tours / Excursions
      • All experiences in Emilia-Romagna
    • Tuscany
      • Tastings
      • Visits
      • Visits and tastings
      • Oenological workshops
      • Tours / Excursions
      • All experiences in Tuscany
    • Veneto
      • Tastings
      • Visits
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Veneto
    • Sicily
      • Tastings
      • Visits
      • Visits and tastings
      • Oenological workshops
      • All experiences in Sicily
  • Germany
    • Franconia
      • Tastings
      • Visits
      • Visits and tastings
      • Meals
      • Oenological workshops
      • Rides
      • Tours / Excursions
      • All experiences in Franconia
  • Switzerland
Add my experience
Flag fr Français Flag gb English Flag de Deutsch Flag it Italiano Flag es Español Flag pt Português Flag nl Nederlander Flag cn 中国 Flag jp 日本の Flag se Svenska Flag fi Suomalainen Flag be Flemish
Log in

Cancellation and refund conditions

Winalist allows professionals to choose for each experience from the following cancellation conditions: flexible, standard, moderate, strict and firm. Winalist applies them to protect both the professional and the visitor. Each experience and booking on our website clearly specifies the cancellation conditions. Visitors can cancel and verify the penalties incurred by consulting their travel summary and clicking on Cancel on the reservation in question. When a visitor makes a reservation request, the professional can see the number of reservations cancelled by the visitor in the last 12 months.

Cancellation by the visitor

  • A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
  • The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
  • The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
2 hours before
Full refund
Day of the experience
No refund
  • A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
  • The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
  • The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
24 hours before
Full refund
Day of the experience
No refund
  • A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
  • The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
  • The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
72 hours before
Full refund
Day of the experience
No refund
  • A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
  • The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
  • The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
7 days before
Full refund
Day of the experience
No refund
  • A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
  • The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
  • The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
14 days before
Full refund
Day of the experience
No refund
  • A reservation is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
  • The total amount of the booking won't be refunded
  • The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
Day of the experience
No refund

Cancellation by the host

The professional can cancel an experience reserved by the visitor. The cancellation takes effect immediately and the visitor is refunded in full.

Cancellations can seriously disrupt visitors' projects. Therefore, penalties may apply for the professional if it cancels an experience already booked by a visitor.

Frequent cancellations or absences constitute a violation of our Terms and Conditions and may result in the deletion of your experience on Winalist.

Cancellation by Winalist

Winalist may sometimes have to cancel a reservation to protect users against fraud or for security reasons. In such cases, Winalist will always advise professionals and visitors of the situation. When Winalist has to cancel an experience, visitors will receive a full refund and professionals will generally not be eligible for income.

Cancellation due to weather

If the weather is likely to affect your safety, before or during the experience, the professional may cancel the experience. In this case, you will receive a full refund.

The Visitor Refund Policy, force majeure, or cancellations by Winalist for any other reason under the Terms and Conditions may override the cancellation policy. Please check these exceptions.

Winalist's logo

A team of wine enthusiasts, eager to make wine tourism accessible for all.

Winalist
  • About
  • Press
  • Careers
  • Help
Discover
  • Buy a gift card New
  • Christmas gift idea New
  • Blog
  • Tailor-made stay
  • Corporate Gifts
Useful links
  • Add your experience
  • Terms of use
  • Visitors refund policy
  • Refund policy
  • Contact

Choose your wine route: plan your excursion according to your tastes
The treasures of wine tourism: the specifics of each region
Make the right choice for your first experience in wine tourism

Copyright 2021 Winalist Aÿ-Champagne, France

Legal Notice • Privacy Policy • Sitemap
Flag fr Français Flag gb English Flag de Deutsch Flag it Italiano Flag es Español Flag pt Português Flag nl Nederlander Flag cn 中国 Flag jp 日本の Flag se Svenska Flag fi Suomalainen Flag be Flemish
EUR, € CAD, $ USD, $ GBP, £ CHF, CHF MXN, $ SEK, kr NOK, kr DKK, kr JPY, ¥ CNY, ¥